Repairs: Information on repair services.Updated 6 months ago

Jewelry Repairs at Eklexic

At Eklexic, we understand the importance of keeping your brass jewelry in pristine condition. Our repair options include re-plating and post replacement as needed, ensuring your jewelry looks its best. Here's everything you need to know about brass jewelry repairs:

Brass Repair Costs

• All Huggies: $30
• Baby + 2” Hoops: $60
• 2.5”, 3” Hoops: $80
• Ear Cuff: $18
• Broken Post: $50
• Chains: $30 to $80 (depending on chain thickness)
• Chokers: $30 to $60 (depending on chain thickness)
• Thin Rings: $16
• Wide Band Rings: $30
• Thin Cuffs: $30
• Wide Cuffs & Bangles: $60 to $80 (depending on cuff width)
• Chain Bracelets: $18 to $60 (depending on chain thickness)

Repair Instructions

To initiate a repair, please ship your items to the following address. For your jewelry's safety, ensure that you pack them securely in a box. We strongly recommend using a trackable shipping method with a required signature, as we cannot be held responsible for items lost or damaged during transit:

Attn: Returns Department c/o Eklexic Jewelry 21926 Town Place Drive Boca Raton, FL 33433

Once we receive your package, a dedicated sales representative will reach out to you via email to facilitate the store credit or exchange process. Please note that this may take up to 14 business days from the receipt of your returned package.

For additional guidance on how to care for your Eklexic Brass jewelry, please refer to our comprehensive Jewelry Care page.

If you have any further questions or require assistance, don't hesitate to reach out to us. Your satisfaction is our priority, and we're here to help.