Store Credit Issues: Troubleshooting tips for when store credit isn't working as expected.Updated 6 months ago
Using Store Credits: Sale and Promotional Items
When using store credits for your purchases, it's important to note that sale or promotional discounted items fall under a specific policy:
Final Sale: Items purchased during a sale or with a promo code are considered final sale. This means they cannot be exchanged or returned.
Incompatibility with Discounts: Sale items cannot be combined with additional discount codes, and discount codes themselves cannot be stacked.
Store Credit Use: Please be aware that Store Credit also cannot be combined with sales or promotional discount codes.
We hope this clarifies our policies regarding the use of store credits in conjunction with sale and promotional items. If you have any questions or need further assistance, feel free to reach out to our support team. We're here to help!